Frequently Asked Questions
What is Cristal Locs™ and how is it different from other loc systems?
Cristal Locs™ is our signature, trademarked system designed to nourish your roots, blend seamlessly, and provide lightweight, long-term style — all nurse-approved and backed by holistic haircare.
Are your wigs covered by insurance?
Yes. Many medical-grade wigs for alopecia, chemotherapy, and hair loss may be eligible for insurance reimbursement. We can provide supporting documentation for your provider.
How do I book a service or consultation?
You can book instantly through our secure booking page via Fresha:
Click to Book Now
What types of extensions do you offer?
We offer fusion extensions, tape-ins, clip-ins, sew-ins, and ponytails — all designed to blend beautifully and feel weightless.
Do you provide scalp and holistic care?
Yes, our nurse-led approach includes treatments for scalp health, RN-recommended supplements, calming teas, and techniques to reduce hair loss caused by stress and inflammation.
Can I get help selecting the right wig or hair system?
Absolutely. Book a 1-on-1 consultation (virtual or in-person) to discuss the best fit based on your scalp, hair needs, and goals.
What’s the difference between Instant Locs and Crochet Locs?
Instant Locs are created using a crochet tool directly on natural hair for a fast-start loc journey. Crochet Locs use extensions (straight or curly) to add length and volume quickly and stylishly.
What happens during a medical wig fitting?
Our medical wig fittings are private, RN-guided, and ensure the perfect fit and comfort. We guide you through wig selection, sizing, and post-care support.
Do you offer retightening or loc maintenance services?
Yes, we offer Cristal Locs™ retightening and full loc repair services. Book your maintenance session on our Fresha page.
Do you sell products like lip gloss, lashes, and edge control?
Yes! Check out our collection of custom pink lip glosses, 3D and 5D mink lashes, edge controls, and matte lipsticks — all styled to complement your beauty journey.
